Ordering Information and FAQ
Due to the increasing amount of credit card and online fraud, I regret we do not accept credit or debit card as a method of payment. Our preferred method of payment outside the EU is Western Union or Bitcoin as this is instant and will ensure your goods are dispatched very quicky. We also accept direct Bank Transfer, and Moneygram.
We ship our products world wide and all packages are shipped very discreet. Products are repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments. The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit one of these packages, the order will automatically be divided into two or more packages (always included in the S&H-charges). Shipments are made from various shipping points in different European countries.
How long is the whole process of ordering and shipping?
Order confirmation with instructions for how to make payment is sent to your email address automatically and immediately after you submit your order. Once payment is received, we process and dispatch your order within 2 business days. Shipping time will depend on various factors such as method of our shipping, postal service efficiency, customs clearance, international transit, etc., which is why we can only give you an approximation based on our statistics and former experience.
How do I change my order after it has been placed?
Unfortunately, we do not make any manual changes or cancellations to pending orders. Since the order process is entirely computerized, it is much faster, more efficient and less problematic to place a completely new order. So, if you wish to make changes to your order, simply place a new order and disregard your former order number (it will automatically be cancelled and removed from our system if payment is not made within 60 days).
NOTE! Since order cancellations are not accepted once payment is received, you must make necessary order changes before payment is made.
What is the min and max amount I can order at one time?
We have no limits to how much you can order. However, you should consult with your local FDA office regarding the quantity you would like to order, since there may be import regulations on those specific products and quantity.
Is it legal to purchase these products?
Since laws differ from country to country, we recommend you to contact your local FDA or customs office regarding the regulations and restrictions of your country.
Are you a legitimate company?
We are a professional mail order service licensed to sell and distribute pharmaceutical products. We have been established for over 7 years, supplying original, high-quality anabolic steroids and bodybuilding related products, prescription-free over the Internet.
Do I need a prescription to order?
A prescription is NOT required to order our products.
Where do I send my payment?
Information on where to send your payment is provided after you place an order, and is sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delay.
How long does it take for You to receive my Money Transfer?
Payments made by Money Transfer are normally processed and cleared within 1-3 business day. Confirmation of payment will follow once payment has cleared.
How are products shipped?
We ensure that all packages are shipped with maximum discretion. Since prescription is submitted, products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name is not indicated on any package and shipments are made from various shipping points in Europe established in different countries to ensure maximum discretion and highest probability of successful delivery. With custom we have 99% success to USA, 100% success to any country of EU. Problems with custom are only in New Zeland, Australia,Sweden and Denmark.
How are bulk/large quantity orders shipped?
If the order is large enough to not fit in the same shipment envelope as a small sized order, we guarantee the order will be divided into the necessary amount of packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order.
How long does shipment process take?
Estimated deliverance time for our Shipment is max. 7 business days within Europe, and 8-21 business days to the U.S. and the rest of the world.
What is the cost of shipping?
Shipping cost is £10.00 for orders under £150, and FREE for orders over £150.
Do you ship to P.O. Boxes?
Yes, we ship to P.O. Boxes if order is paid by Money Transfer.
Is a signature required for shipping?
Since our shipment is not a recorded/registered method of shipment, it does not require a signature upon delivery.
What countries do you ship to?
We ship worldwide.